These Terms & Conditions govern the use of the ace888 platform by all registered players in Bangladesh. Please read the following carefully before creating an account or placing any bets or wagers on the ace888 website.
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and ace888 ("the Platform", "we", "us", "our"). These Terms apply to all use of the ace888 website, mobile-optimised browser experience, and any other products or services offered through the ace888 brand.
Access to the ace888 platform and use of any of its products — including sports betting, live casino, slots, virtual games, and crash games — is conditional upon your full acceptance of these Terms. Your continued use of the platform at any time constitutes ongoing acceptance of the then-current version of these Terms.
ace888 reserves the right to amend, update, or replace these Terms at any time. Where changes are material, reasonable notice will be provided. It is the Player's responsibility to check for updates regularly. The effective date displayed at the top of this document reflects the most recent revision.
The ace888 platform is strictly available to individuals who meet all of the following eligibility criteria:
ace888 reserves the right to request identity verification documents at any time during the account lifecycle — including but not limited to at registration, prior to processing a withdrawal, or when unusual account activity is detected. Acceptable documents include a National ID card (NID), passport, or driving licence. Failure to provide satisfactory identity verification documents within a reasonable timeframe will result in account suspension until the verification process is completed.
Each individual Player is permitted to hold one (1) account on the ace888 platform at any time. Opening duplicate, multiple, or linked accounts — whether using the same identity, different identities, or shared devices or payment methods — is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of all balances.
When registering for an ace888 account, you agree to provide accurate, truthful, and complete information in all required fields. You agree to notify ace888 promptly of any changes to your registered information, including your mobile number, email address, or payment method details.
You are solely responsible for maintaining the confidentiality and security of your ace888 account login credentials. ace888 will not be liable for any loss or damage arising from unauthorised access to your account that results from your failure to adequately protect your login details. You must notify ace888's support team immediately if you suspect that your account has been accessed without your authorisation.
ace888 reserves the right to refuse account registration applications at its sole discretion, without being required to provide a reason for the refusal.
All transactions on the ace888 platform are conducted in Bangladeshi Taka (BDT, ৳). ace888 does not charge a platform fee on deposits made via bKash, Nagad, Rocket, or Upay. Standard transaction fees applied by the payment service provider may apply and are outside ace888's control.
The minimum deposit amount is ৳500. The minimum withdrawal amount is ৳500. Maximum deposit and withdrawal limits may apply per transaction and per day; current limits are displayed within the Player's account dashboard.
Withdrawals are processed to the same payment method used for the most recent deposit, wherever technically possible. ace888 reserves the right to request additional verification before processing any withdrawal. Verified withdrawals to bKash, Nagad, Rocket, and Upay wallets are typically completed within 15 to 60 minutes. Bank transfer withdrawals may take up to 3 business days.
Players must ensure that the payment account used for deposits and withdrawals is registered in their own name and matches the identity documents on file with ace888. Third-party payment transactions are strictly prohibited and will result in account suspension pending investigation.
ace888 may from time to time offer bonuses, free bets, cashback offers, reload bonuses, and other promotional incentives to Players. All bonus offers are subject to specific terms and conditions that will be communicated at the time the offer is made. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion's terms shall prevail in relation to that promotion only.
General bonus conditions applicable to all ace888 promotions unless otherwise stated:
All sports bets placed on the ace888 platform are subject to the following general rules:
All casino games available on ace888 — including live dealer games, RNG slots, virtual games, and crash games — are supplied by licensed third-party game providers including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. The rules applicable to each specific game are governed by the rules published by the relevant game provider and are accessible within the game interface.
All RNG-based games on ace888 use certified random number generation technology. Game outcomes are determined independently and are not influenced by the ace888 platform, individual Player history, account balance, or any other external factor.
ace888 is not responsible for interruptions, connection failures, or device issues that occur during a game session. Where a game round is interrupted mid-play due to a confirmed platform-side technical failure, ace888 will make commercially reasonable efforts to resolve the affected round in the Player's favour. ace888 is not liable for interruptions caused by the Player's own internet connection or device.
The following conduct is strictly prohibited on the ace888 platform and will result in immediate account suspension, termination, forfeiture of balances, and where appropriate, referral to relevant authorities:
ace888 is committed to promoting responsible gaming practices. Gambling is intended to be a form of entertainment. If gambling ceases to be enjoyable or begins to cause financial, emotional, or personal harm, ace888 encourages Players to use the responsible gaming tools available within their account or to contact the support team for assistance.
The following responsible gaming tools are available to all ace888 account holders:
For all responsible gaming queries, Players may contact the ace888 support team at any time. Contact details are provided in Section 16 of these Terms. The ace888 platform is strictly for adults aged 18 years and above.
ace888 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms by reference. By registering with ace888, you consent to the collection and use of your personal data as described in the Privacy Policy.
ace888 implements SSL encryption across all platform pages and transactions. Player account data — including identity documents, payment details, and account history — is stored securely and is not sold or transferred to unauthorised third parties. Data may be shared with payment service providers, game suppliers, and fraud prevention services strictly as required to operate the platform and fulfil these Terms.
All content on the ace888 platform — including but not limited to the brand name, logo, design, text, graphics, software, game interfaces, and data compilations — is the property of ace888 or its respective third-party licensors and is protected by applicable intellectual property law.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the ace888 platform for personal, non-commercial entertainment purposes only. No content from the ace888 platform may be reproduced, distributed, modified, publicly displayed, or used for any commercial purpose without the prior written consent of ace888.
To the fullest extent permitted by applicable law, ace888 shall not be liable to any Player for:
The ace888 platform is provided on an "as is" and "as available" basis. While ace888 makes reasonable efforts to maintain platform uptime and accuracy, no warranty — express or implied — is given as to continuous, uninterrupted availability of the platform or the accuracy of all published odds and game information at all times.
ace888 reserves the right to suspend or terminate any Player account at its sole discretion, including but not limited to the following circumstances:
Upon account termination for breach of these Terms, ace888 reserves the right to forfeit any account balance, including any pending withdrawals, bonus funds, and free bet credits. Where termination occurs for reasons unrelated to Player breach — for example, voluntary closure requested by the Player — the available real-money balance will be returned to the Player's verified payment account after any applicable checks have been completed.
Players who wish to voluntarily close their ace888 account may do so by contacting the support team. Voluntary account closure requests will be processed within 5 business days.
ace888 reserves the right to amend, update, or replace these Terms at any time. Where amendments are material in nature, ace888 will make reasonable efforts to notify affected Players via the email address registered to their account or via an in-platform notice. Non-material amendments — such as corrections of typographical errors or clarifications that do not alter rights or obligations — may be made without individual notice.
The version of these Terms bearing the most recent "Last Updated" date displayed at the top of this page constitutes the current operative version. Continued use of the ace888 platform following the publication of amended Terms constitutes acceptance of the updated Terms.
These Terms shall be governed by and construed in accordance with applicable law. In the event of any dispute arising from or in connection with these Terms or your use of the ace888 platform, both parties agree to first attempt resolution through good-faith communication with the ace888 support team.
ace888 operates as a safe and reliable platform using SSL encryption and fair play certified game providers. Players are advised that they access and use the platform at their own risk and in accordance with the laws applicable in their jurisdiction of residence.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ace888 support team using the details below. All inquiries will be acknowledged within 24 hours Bangladesh Standard Time (BST, UTC+6).
For responsible gaming inquiries, self-exclusion requests, or account cooling-off requests, please contact the same support address and clearly state the nature of your request in the subject line of your message.
Key Principles
The ace888 Terms & Conditions are designed to create a fair, transparent, and safe environment for all Players. Here is a summary of the core protections these Terms establish.
The one-account-per-player rule and KYC verification requirements protect all Players from fraud, identity theft, and account takeover — ensuring your balance and winnings are always yours alone.
ace888's payment terms ensure that deposits via bKash, Nagad, Rocket, and Upay are credited promptly and that verified withdrawals are processed without unnecessary delay or hidden deductions by the platform.
SSL encryption, secure credential storage, and session monitoring protect every Player's account and personal data from unauthorised access, ensuring a safe betting environment on every device.
All casino game outcomes on ace888 are determined by certified RNG technology supplied by regulated providers including Evolution Gaming, Pragmatic Play, NetEnt, and Microgaming — free from platform-side manipulation.
Deposit limits, session reminders, cooling-off periods, and self-exclusion are embedded in the ace888 platform and available to every account holder — reflecting a genuine commitment to player welfare over short-term revenue.
ace888 publishes all bonus wagering requirements, eligibility conditions, and expiry dates clearly at the time each offer is made — no hidden terms, no last-minute conditions, no misleading promotional language.
If any part of the ace888 Terms & Conditions is unclear, our support team is available 24/7 to assist. You can also browse our FAQ for quick answers, explore the responsible gaming page, or log in to your account to manage your settings.